Privacy Policy

Last updated: January 30, 2026

MychewIQ, Inc. (“MychewIQ,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our websites, mobile applications, and related services (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Scope of this Policy

This Privacy Policy applies to all personal information collected through:

  • The MychewIQ website (including mychewiq.com)
  • The MychewIQ mobile or web application
  • Any related products, features, or services offered by MychewIQ

2. Information We Collect

We collect personal information to provide and improve our Services, process orders, and facilitate laboratory testing.

 

Information You Provide Directly

Depending on how you use our Services, we may collect:

  • First and last name
  • Email address
  • Phone number
  • Date of birth and age
  • Gender
  • Mailing address
  • Billing and payment information (processed securely via third-party payment processors such as Stripe)
  • Race and ethnicity (collected only as required to facilitate laboratory testing)

 

Health-Related Information

MychewIQ does not store raw laboratory results. Laboratory testing and access to raw results are handled by third-party partners through secure, HIPAA-compliant systems. We may receive limited summaries or confirmations necessary to deliver our Services.

 

Automatically Collected Information

We may collect certain information automatically when you interact with our Services, including:

  • Device and browser information
  • IP address
  • Pages visited and usage patterns
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our Services
  • Process payments and orders
  • Coordinate laboratory testing through third-party providers
  • Communicate with you about your account, orders, or updates
  • Send marketing or informational emails (you may opt out at any time)
  • Maintain security and prevent fraud
  • Comply with legal and regulatory obligations

4. Cookies and Tracking Technologies

We use cookies and similar technologies to support site functionality, understand usage patterns, and improve user experience. Some cookies may be set by third-party services integrated into our platform.

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the Services.

5. Sharing of Information

We do not sell your personal information and do not share it for targeted advertising.

We may share information with trusted third parties only as necessary to operate our Services, including:

  • Payment processors (e.g., Stripe)
  • Email and communications providers (e.g., MailerLite, Twilio)
  • Hosting and infrastructure providers (e.g., AWS)
  • Laboratory and testing partners (e.g., LabSavvy and Quest Diagnostics)

 

These service providers are authorized to use personal information only as needed to perform services on our behalf and are required to protect your information.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information. However, no system can be guaranteed to be 100% secure.

7. Your Rights and Choices

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to legal or operational requirements
  • Opt out of marketing communications at any time

 

To exercise these rights, contact us at contactus@mychewiq.com.

8. Children’s Privacy

Our Services are intended for users 13 years of age and older. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take steps to delete it.

9. Health Disclaimer

MychewIQ is not a healthcare provider and does not provide medical advice. Information provided through our Services is for informational and wellness purposes only and should not be used as a substitute for professional medical advice, diagnosis, or treatment.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the Services after changes become effective constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

MychewIQ, Inc.
contactus@mychewiq.com